What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process withdrawals, verify your identity, and meet the
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obligations that apply in your eligible region. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual activity. Cookies help us remember your preferences and keep your session active across pages. We
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do not sell your data to third parties. Retention periods vary by data type: active account data is held while your account is open; transaction records are kept for the period required under applicable law in your jurisdiction. If you close your account, we begin the
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deletion process for data we are not legally required to retain. Availability of our services and the scope of this policy depend on your local law and the eligible regions we operate in. If you are unsure whether this applies to you, contact our support team
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before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.