Reference

What These Terms Cover for Your Bajeje Account

These terms set out how your Bajeje account works — what you can do, what we expect from you, and how we handle deposits and withdrawals through bKash, Nagad, and Rocket.

bKash · Nagad · Rocket acceptedAccount-based wallet systemBangladesh-eligible regions onlyLive casino and slots
Bajeje What These Terms Cover for Your Bajeje Account
CONTACT AND QUERIES

Reach Us About Your Terms Query

If something in these terms is unclear — or if you need to raise a dispute about a transaction, bet settlement, or account action — contact our support team directly. We can also walk you through any account step that feels unfamiliar, from wallet verification to withdrawal holds.

Team online

Live Chat

Open the chat window from your account dashboard anytime you need a quick answer on terms, wallet issues, or account status.

Email Support

Send detailed queries — including screenshots or transaction references — to our support address from your registered email.

Account Help Centre

Check the account help section for step-by-step guidance on dispute submission, withdrawal verification, and wallet-linking steps.

FAIR AND ACCOUNTABLE

How We Handle Your Account Under These Terms

We keep your account data secure and handle it according to the terms you agreed to at registration. If anything changes materially — a policy update, a change to payment processing, or a region eligibility adjustment — we'll notify you via the contact detail on your account before the change takes effect.

Account Security

Your account is protected with OTP verification on login and withdrawal. We never ask for your bKash or Nagad PIN — only the platform-generated confirmation code.

Data Handling

We store only the data needed to run your account — wallet IDs for bKash, Nagad, Rocket transactions, your registered contact, and bet history for dispute resolution.

Terms Updates

When our terms change, we publish the updated version and send a notice to your registered contact. Continued use after that date means you accept the revised terms.

Dispute Resolution

Raise a dispute within 30 days of the relevant transaction. We review bet settlement records, wallet logs, and account activity before issuing a final decision.

Common Questions About These Terms

Straight answers to what most account holders ask when they first read through our terms.

Yes, the same terms cover your full account — cricket betting, football markets, live casino tables, crash games, and slots all fall under the same account agreement.

No. Each account belongs to one person only. Sharing login details or wallet access breaks our terms and can result in account suspension pending a review.

Transactions completed before a terms update remain settled under the terms in place at that time. Only new activity after the update date falls under the revised version.

Contact support within 30 days, reference your bet ID and the relevant match or game. We'll pull the settlement record and wallet log and respond with a formal decision.

We can suspend or close an account if there is a terms breach — duplicate accounts, suspected abuse, or eligibility issues. We will contact your registered number or email before acting where possible.

Access depends on your local law and eligible regions. You are responsible for checking whether sports betting is permitted in your specific location before using the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.